Introduction

Song Refiners ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our song review service at songrefiners.com (the "Service").

By using Song Refiners, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

Information We Collect

Personal Information

When you create an account or use our Service, we may collect:

Name and email address
Account credentials (passwords are securely hashed)
Payment information (processed securely by Stripe)
Profile information you choose to provide

Song Submissions

When you submit songs for review, we collect:

Audio files you upload
Lyrics (text or file uploads)
Song titles and metadata
Genre classifications
AI percentage indicators you provide

Usage Information

We automatically collect certain information when you use our Service:

Device and browser information
IP address and approximate location
Pages visited and features used
Timestamps and session duration

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our AI song review service
Process your song submissions and generate feedback
Process payments and manage your account
Send you service-related communications (reviews ready, account updates)
Send marketing communications (with your consent, which you can withdraw)
Respond to your inquiries and provide customer support
Analyze usage patterns to improve our Service
Detect and prevent fraud or abuse
Comply with legal obligations

AI Analysis of Your Songs

Your song submissions are analyzed by artificial intelligence systems to generate feedback. Here's what you should know:

Your audio and lyrics are processed by our AI systems to generate reviews
We use third-party AI services (including Google AI and OpenAI) to power our analysis
Your songs are not used to train AI models
AI-generated feedback is stored in your account for your reference
You retain all intellectual property rights to your original songs

Third-Party Services

We work with trusted third-party services to provide our Service:

Stripe (Payment Processing)

We use Stripe to process payments. When you make a purchase, your payment information is collected and processed directly by Stripe. We do not store your full credit card numbers. Stripe's privacy policy can be found at stripe.com/privacy.

Supabase (Data Storage)

We use Supabase to store your account data, song submissions, and reviews. Your data is stored securely with encryption at rest and in transit.

AI Service Providers

We use AI services from Google (Gemini) and OpenAI to analyze your songs and generate feedback. Your submissions are processed according to their respective privacy policies and data processing agreements.

ElevenLabs (Voice Features)

If you use our voice coaching features, your voice interactions are processed by ElevenLabs. Their privacy policy can be found at elevenlabs.io/privacy.

Resend (Email Communications)

We use Resend to send transactional and marketing emails. Your email address is shared with Resend for this purpose.

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: With third-party vendors who help us provide our Service (as described above)
Legal Requirements: When required by law, court order, or governmental authority
Protection of Rights: To protect our rights, safety, or property, or that of our users
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Your Consent: When you explicitly authorize us to share your information
Public Sharing: If you enable public sharing of your reviews, that content becomes publicly accessible

Data Retention

We retain your information for as long as your account is active or as needed to provide you with our Service. Specifically:

Account data is retained until you delete your account
Song submissions and reviews are retained for your reference until you delete them or your account
Audio files may be automatically deleted after a retention period to manage storage
Transaction records are retained as required by law (typically 7 years)
Anonymized analytics data may be retained indefinitely

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate personal information
Deletion: Request deletion of your personal information (account deletion)
Portability: Request a machine-readable copy of your data
Opt-out: Unsubscribe from marketing communications at any time
Withdraw Consent: Where processing is based on consent, withdraw it at any time

To exercise these rights, please contact us at privacy@songrefiners.com or use the account settings in your dashboard.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of data in transit (HTTPS/TLS) and at rest
Secure password hashing
Row-level security policies in our database
Regular security reviews and updates
Limited access to personal data by authorized personnel only

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. When we transfer your information, we take steps to ensure it remains protected in accordance with this Privacy Policy.

Cookies and Tracking

We use cookies and similar tracking technologies to:

Keep you signed in to your account
Remember your preferences
Analyze how our Service is used
Improve our Service

You can control cookies through your browser settings, but disabling them may affect your ability to use certain features of our Service.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@songrefiners.com
Contact Form: songrefiners.com/contact